• Observing and finding solutions for your establishment.
• Understanding the needs and expectations of your present and future customers
• Advice on running an efficient operation.
• Adapting different solutions to your system or creating new systems which will help your business reach its full potential.

Coffee Audit

Coffee audits are primarily for multiple outlet operations as a quality control to insure standards are maintained throughout all the units.
With the client I design an audit procedure and I recommend that these are more comprehensive than being just about coffee quality and cover unit cleanliness, staff attitude and general ambience.
I recommend coffee audits are carried out on a monthly basis.

Opening day

An opening day is an important moment in the start of a new venture and can be a daunting time.
Coffea Arabica can provide help and guidance, which will get your business off to the best possible start.
From promotion to training your staff and actually being there on the day of opening, making sure that you deliver the best service and your new customers are delighted!